Privacy Policy

We are committed to protecting your personal data and maintaining the confidentiality, integrity, and availability of our systems.

1. Personal Information Collected

When you create an account with us, we may collect various types of information from you. These include:

• Account Registration: We collect information provided when creating or updating your account, such as email address, username, password (hashed for security), and timezone preferences.
• Device and Browser Information: Our systems log details about the device and browser you use to access our services, including technical specifications and software versions. These data help us ensure that our platform functions correctly on a variety of devices.

We also gather information regarding your usage patterns and interactions with our services:

• Usage Analytics: We collect anonymous data on how users interact with RuneStake (RuneScape gambling)'s content, features, and functionalities to understand trends, identify areas for improvement, and optimize user experience.
• Behavioural Data: Based on system logs and activity tracking (cookies and IP addresses), we analyse behaviour patterns such as login frequency, session duration, and platform engagement.

2. Cookies and Tracking Technologies

We use cookies to:

• Enhance the overall user experience by saving your preferences and improving navigation.
• Provide a secure login process using tokens that expire after each session.
• Offer tailored suggestions based on your usage patterns and interests.

If you choose to disable or delete our site's ability to store cookies, please note that some functions may become inaccessible. To ensure an optimal experience while preserving your privacy, consider enabling these cookies.

3. Data Storage and Retention

We process personal data within the European Economic Area (EEA), with some storage happening outside it in adherence to relevant EU laws:

• Storage Period: We retain collected information for as long as necessary for legitimate business purposes or compliance with applicable regulatory requirements.
• Data Erasure Requests: Users have the right, under certain conditions outlined by law, to request that their data be completely erased. Please contact us if you require further assistance.

4. Account Security and Access

We take security seriously:

• All user passwords are hashed (transformed into unreadable codes) for added protection against unauthorized access.
• Two-factor authentication can be enabled by users via authenticator apps for extra account safeguarding.

By following these guidelines, you'll ensure your personal data remains protected.

5. User Rights and Data Correction

You have several rights regarding the management of your data:

1. Data Subject Access Request (DSAR): You are entitled to obtain a copy or deletion of any information that we hold about you.
2. Rectification: Should our records contain incorrect details, please inform us so these can be corrected promptly.
3. Right to Restrict Processing: When you believe certain data should not be processed due to specific legal reasons (e.g., ongoing complaint process), let us know in order for processing restrictions.

To execute your rights efficiently, we appreciate advance notice with detailed explanations of the desired changes or deletions where possible.